Terms & Conditions

All users of this site agree that access and use of this site are subject to the following Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our site.

 

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, SideBySideClothing Limited reserves the right to refuse or cancel any order placed for product listed at the incorrect price. SideBySideClothing reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled SideBySideClothing Limited shall issue a credit to your credit card account in the amount of the incorrect price paid.

 

Complaints

In the unlikely event that you have a complaint about our website or service please email us at sales@sidebysideclothing.com and we will attempt to resolve the complaint.   We will respond to all complaints within 7 working days.

 

Passing of Property

The seller SidebySideClothing Limited shall retain the property of the goods until full payment has been made by the customer and is classed as cleared funds.

 

Passing of Risk

The risk in the goods shall pass to the Customer on delivery, as defined below. Where goods have been received damaged, a claim will have to be made by the customer. Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods. In the event of a lost parcel, SidebySideClothing Limited will forward a claim to the appropriate courier on the behalf of the customer. SidebySideClothing Limited will liaise with the customer to replace or trace the missing item(s). Failure to give accurate information while making a claim may lead to a fine from the courier company.

 

Business Address

Our Business address is 5 Dunlin Close, Maldon Essex. CM9 4AG

Telephone: 07729191336.

 

Companies House Registration

SideBySideClothing Limited was registered with Companies House on 25 March 2014. Company Number:   8957385